Terms of Service
These terms are an agreement between you and SYR Management Services LLC, an Arizona limited liability company (“SYR,” “we,” “us”), for your use of Set. Your. Rate.™ (the “Service”). By creating an account or using the Service, you agree to them. If the Service asks you to check a box or click to agree, that click is how you accept these terms.
1. What the Service does
The Service helps independent contractors estimate jobs, prepare quotes and change orders, collect customer signatures, record payments, and track income, expenses, and a planning amount to set aside for taxes.
2. Estimates are yours to decide
Prices, hours, production rates, and other numbers the Service suggests are starting points based on what you enter. You decide what to charge and what to promise your customers. You are responsible for:
- Checking every estimate, quote, and change order before you send it.
- Your agreements with your customers, including the work, price, schedule, and payment terms.
- Having any license, insurance, permit, or certification your work requires. The Service may show reminders, such as about lead-safe practices in older homes or mold licensing, but those reminders are not complete and are not legal advice.
SYR is not a party to any agreement between you and your customers and is not responsible for disputes about work, payment, or quality.
3. Money tools are not tax or legal advice
The Money tab, tax set-aside amounts, estimated tax dates, and the year-end summary are planning tools. They are not a tax return, accounting service, or tax, legal, or financial advice. The year-end summary is meant for your tax professional, who decides what is deductible and what you owe.
4. Signatures from your customers
When you send a quote or change order link, your customer can review it and sign or decline it without an account. Anyone who has the link can open it, so share it only with your customer. You are responsible for confirming that the person signing is authorized to approve the work. Whether an electronic signature is enough for your work may depend on your state and industry. SYR does not warrant that a given electronic signature will be enforceable for your work.
5. The free calculator, free trial, and subscription
- The price calculator is free to use without an account. Estimates made without an account are saved only on that device.
- A free account starts a 30-day free trial of saving jobs to your account, customer signatures, photos, payments, and the Money tab. No card is needed to start.
- After the trial, keeping these features costs $12 per month or $120 per year, billed in advance, as shown in the app. Payments are processed by Stripe. We receive plan, subscription status, and billing dates. We do not receive or store your full card number. Stripe may act as the seller of record and collect applicable sales tax.
- You can cancel any time from Manage billing. Cancellation takes effect at the end of the current billing period. We don’t refund partial periods.
- We may change prices with at least 30 days’ notice by email, starting from your next billing period after the notice.
6. When access ends
If your trial ends without a subscription, or a subscription ends, your saved jobs, expenses, photos, and signed documents are kept for 30 more days so you can subscribe or download them. After that, they are deleted permanently. Download anything you want to keep before then.
7. Your data
You own the information and photos you enter, including information about your customers (“Your Data”). You give SYR permission to store, process, and display Your Data only as needed to run, secure, and support the Service. We do not sell Your Data. You are responsible for having the right to collect and upload what you enter, including your customers’ contact details and photos that may show people, job sites, or property.
8. Acceptable use
You agree not to misuse the Service, including by accessing other users’ data, interfering with its operation, reverse engineering it, reselling it without our written permission, sending spam through it, or uploading unlawful content. You also agree not to use the Service to violate any law that applies to your work.
9. Availability and changes
We work to keep the Service available and Your Data safe, but we don’t guarantee it will be uninterrupted or error-free. We may improve, change, or discontinue features. If we discontinue the Service entirely, we will give at least 30 days’ notice and a way to export your records.
10. Disclaimers
Except as stated in these terms, the Service is provided “as is” and “as available,” without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the fullest extent the law allows, SYR will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, including losses from underpricing or overpricing a job. SYR’s total liability for any claim relating to the Service is limited to the amount you paid for the Service in the 12 months before the claim.
12. Indemnity
You agree to defend and hold SYR harmless from claims arising from your work, your agreements with your customers, your use of the Service, Your Data, or your violation of these terms.
13. Governing law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Except where applicable law requires otherwise, disputes will be handled in the state or federal courts located in Maricopa County, Arizona.
14. If the business changes hands
- SYR may assign these terms and transfer your account and the Service in a merger, acquisition, reorganization, change of ownership of SYR, or a sale of the Service or of all or substantially all of SYR’s assets or equity.
- A change in who owns SYR does not, by itself, require your consent. Your plan, your price, and your data go with your account; the company on the other side of the agreement is the only thing that changes.
- We will email the address on your account at least 30 days before the transfer, unless a shorter period is required by the transaction or by law, in which case we will give as much notice as is reasonably possible. The Privacy Policy explains what happens to your information.
- As a condition of the transfer, the new owner must assume these terms and the then-current Privacy Policy.
- If you do not want to continue with the new owner, you can cancel and export or download your data. You will not be charged again after you cancel.
- You may not transfer your account or these terms to someone else without our written permission.
15. Changes to these terms
We may update these terms. If a change is significant, we will notify you by email at least 30 days before it takes effect, at the email address on your account. Continuing to use the Service after that means you accept the updated terms. If a change would add binding arbitration or reduce a privacy commitment already stated here, we will ask you to agree to it directly rather than rely only on your continued use.
16. Contact and the whole agreement
These terms and the Privacy Policy are the full agreement between you and SYR for the Service, and they replace anything said before about it. If a court strikes out part of these terms, the rest stays in force. If we do not enforce part of these terms right away, we have not given up the rest. An email to the address on your account is enough notice from us. SYR is not liable for delays or failures caused by events beyond its reasonable control.
SYR Management Services LLC
Email: support@syrresults.com